Privacy Policy

Introduction

AKM HOLDINGS LIMITED (operating as AKM Holdings, with registered office at Rm 3 16/F WAH SANG INDL BLDG, 14-18 WONG CHUK YEUNG ST FO TAN, Shatin, Hong Kong) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.akmholdings.buzz or engage our services.

This website and the services described on it are developed and operated by AKM Holdings, the developer of this platform. Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide when you interact with our website or communicate with us directly. This includes:

• Contact details such as your full name, email address, telephone number, and company name when you submit our contact form or send us an email
• Project information including technical requirements, system descriptions, and any other details you share during initial consultations or ongoing engagements
• Billing and payment information necessary for processing transactions, handled through secure third-party payment processors
• Correspondence including any emails, messages, or documents you exchange with our team

Information Collected Automatically

• Technical data: IP address, browser type and version, operating system, device identifiers, and time zone setting
• Usage data: Pages viewed, page response times, download errors, length of visits, and page interaction information
• Cookie data: As described in the Cookies section below

How We Use Your Information

• To respond to your enquiries and provide the information or services you request from us
• To carry out our obligations arising from any contracts entered into between you or your organisation and AKM HOLDINGS LIMITED
• To provide, maintain, and improve our systems design and integration services
• To communicate with you about changes to our services, terms, or policies
• To ensure the security of our website and IT infrastructure
• To comply with legal and regulatory obligations applicable to our business operations
• To analyse and improve the performance and user experience of our website

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, our lawful bases for processing your personal data include:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as when you submit our contact form
• Contractual necessity: Where processing is necessary for the performance of a contract with you or your organisation
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights and freedoms
• Legal obligation: Where we are required to process your data to comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and business, provided they agree to keep your information confidential and process it only in accordance with our instructions. If we are under a duty to disclose your information to comply with any legal or regulatory obligation, we will review the request carefully.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, improve your browsing experience, and analyse website traffic. We use essential cookies required for the website to function properly, analytics cookies to understand how visitors interact with our site, and functional cookies to remember your preferences. You can control cookie preferences through your browser settings. Blocking certain cookies may affect the functionality of our website.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. Our security practices include encryption of data in transit using TLS/SSL protocols, secure server infrastructure with restricted access controls, regular security assessments, and staff training on data protection principles. While we take these reasonable precautions, no method of transmission over the Internet is completely secure.

Your Rights

Under the GDPR (EEA and UK residents)

• Right of access: You have the right to request a copy of the personal data we hold about you
• Right to rectification: You have the right to request correction of inaccurate or incomplete data
• Right to erasure: You have the right to request deletion of your personal data where there is no compelling reason for its continued processing
• Right to restrict processing: You have the right to request restriction of processing in certain circumstances
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format
• Right to object: You have the right to object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time

Under the CCPA (California residents)

• Right to know: You have the right to request disclosure of the categories and specific pieces of personal data we have collected about you
• Right to delete: You have the right to request deletion of personal data we have collected from you, subject to certain exceptions
• Right to opt-out: You have the right to opt out of the sale of your personal data. We do not sell personal data
• Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights

Childrens Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us immediately.

International Data Transfers

As a Hong Kong-based company serving clients globally, your personal data may be transferred to, stored in, and processed in jurisdictions outside your country of residence. When we transfer your personal data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses where applicable.

Third-Party Links

Our website may contain links to third-party websites we do not control. We are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it. Contact form submissions are retained for up to 24 months after the last communication. Client data retention periods are defined in your service agreement. Legal requirements may extend these periods in specific cases.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised last updated date. We encourage you to review this policy periodically.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

We aim to respond to all legitimate enquiries within 30 days. If you are dissatisfied, you have the right to lodge a complaint with your local data protection authority or the Privacy Commissioner for Personal Data in Hong Kong.